Lemonoid

The only platform hospitality businesses need
for feedback analysis!

Turn Customer Feedback
Into Growth Strategy

Spot Hidden Patterns

Find problems before they become reputation disasters

Prioritize by Impact

Focus on fixes that drive the most revenue

Act on Real Data

Focus on fixes that drive the most revenue

Track Improvement

Measure if your changes actually work

Analytics Dashboard showing sentiment distribution, issues impacting revenue, and rating trends

Actionable AI Recommendations

Marketing Opportunities

32 reviews mention the chilly pancakes dish

Signature Dish
Actions
  • Feature as hero image on homepage, create Instagram Reels showing preparation process, add chef's backstory to menu description, train servers to recommend with 'customer favorite since 2023' pitch

Resources: €500 photography budget and 8 hours content creation

Based on current volume, expect a ROI of 20% increase

Quick Wins

45 reviews mentioning high prices, indicating significant customer resistance

Pricing Severity: 85%
Recovery Actions
  • Launch early-bird dinner specials (5-8pm, 15% off), highlight premium ingredient sourcing on menu descriptions, create value lunch combos under €15
  • ...
2 weeks
25% improvement in value perception

And more....

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